Until then, we could see that having the option of purchasing products and services in the comfort of your own home is a great asset. However, being in the digital environment and making use of the online payment service requires caution and attention so that the customer/consumer does not have any unpleasant surprises.
See some tips for your actions in Digital Banking to be safe:
1. Do not use public connections
Whichever device you use to access the internet, it is important to be careful ifalways connect to a secure network. Public Wi-Fi hotspots such as in squares, restaurants or public spaces should therefore be avoided.
2. Assess the company's reliability
Even before making your purchases online, another of the precautions to be taken is to know who is on the other side selling a certain good or service.
Online sales sites must have the seller's identification, telephone number and e-mail address. It's a way to ensure that you have someone to go to to complain if something doesn't go well.
If you discovered the store on social networks, do a more extensive search, ask friends about their experience with the company in question.
3. Carefully read the exchanges and returns policy
Before proceeding with your purchase, pay careful attention to the store's exchange and returns policy as well as delivery times to avoid inconveniences.
4. Understand the payment rules
Never share your card details with anyone.
Do not send data or photo of the card via chats or messages.
Equally important is to ensure that your device has an up-to-date operating system and antivirus program and that the firewall is enabled.
5. Make sure the site is secure
Validate if the address starts with https:// and a padlock appears on the left side!
6. Prefer safer payment methods
If you have to make purchases online with a card, choose to use a prepaid card, (which limits the risk to the balance available in the account).
We hope that with this information your online transactions are increasingly safe and practical.
